FAQs

Whom do I contact about problems with my print subscription?

Send an email to our Customer Service department. Be sure to include your name and full address, and clearly state the problem. Please do not send an email to the editorial address, since we do not have the means to solve subscription problems.

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Whom do I contact if I encounter a problem with my digital version of Asimov’s Science Fiction?

Please contact the selling e-retailer where you made your purchase; they are the most familiar with their reading devices and functionality.

Please do contact us directly with any questions, comments, or feedback regarding our digital editions!

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I just placed an order for a print subscription. When can I expect delivery?

Please allow 6 to 8 weeks for the first issue of your print subscription to arrive. Subscriptions shipping outside of the United States may take 8 to 12 weeks for delivery.

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How do I change my mailing address?

There are three convenient ways to update your mailing address:

1. Change it online here.
2. Email customer service your change of address (remember to include both your old address AND your new address).
3. Write us (remember to include both your old address and your new address):

Asimov’s Science Fiction

Department NS
6 Prowitt Street
Norwalk, CT  06855-1220

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What is your cancellation policy for print subscriptions?

If at any time you’re not completely delighted with the magazines you receive, you may transfer the remainder of your subscription to another title, or cancel your subscription and get a full refund on all un-mailed issues. Contact customer service and to expedite service, be sure to include the title of the magazine, as well as your name, mailing address, and customer number (located on your mailing label).

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Do you publish e-books?

Yes, we publish digital-only anthologies for all of our fiction titles, including Asimov’s Science Fiction, available at these e-retailers.

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Where can I purchase a digital subscription to Asimov’s Science Fiction?

Asimov’s Science Fiction is available at these e-retailers.

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Do you sell digital back issues?

Yes, recent back issues of Asimov’s Science Fiction are available through our digital e-retailer, Magzter.

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For Writers

I want to submit a story. What do I do?

See our Writer’s Guidelines for information on how to submit your manuscript, as well as questions relating to cover art, rights, and turnaround time. For any questions not answered there, you may email our editorial office at asimovs@dellmagazines.com, or send your question in writing to:

Dell Magazines
Asimov’s Science Fiction
6 Prowitt Street
Norwalk, CT 06855

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Do you accept email submissions?

We do not accept email submissions. Asimov’s now uses an online submissions system that has been designed to streamline our process and improve communication with authors.

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I submitted a story. Did you receive it?

Sorry, but we receive far too many submissions to track each one through our review process individually. But you can! After you have submitted your work via our online submissions system, a tracking number will be displayed and an automated email confirmation containing this information will be sent to you. If you have not received this email within 24 hours, please notify us by email. Your tracking number will allow you to monitor the status of your submission through our submissions website, so please don’t lose it.

And, be patient. You’ll hear from us soon.

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